FAQ

Product Info

Can Kleenex® Tissue be used to clean eyeglasses?

While we know that many consumers use Kleenex® tissue to wipe or clean their lenses, we have not tested Kleenex® tissue for this purpose; therefore, we cannot recommend it. We suggest that consumers check with their lens care providers for the best method of cleaning their lenses.

How many tissues are in my Kleenex® facial tissue box?

All Kleenex® facial tissue cartons currently include information regarding the number of sheets, sheet size and color of the tissue on the package opening area. You will find these details either on the perforated, tear-out portion of most cartons or on the removable plastic overwrap of certain cube or upright styles.

Purchasing & Locating Products

Can I buy Kleenex® Facial Tissue directly from you?

We do not sell our products directly to individual consumers.

Manufacturing

Describe the manufacturing process for Kleenex® Facial Tissue

Pulp manufacturing mills are usually near the wood source, while tissue manufacturing mills are located close to major markets. At the tissue manufacturing mills, the bales of pulp are put into a hydrapulper, which resembles a giant electric mixer. The pulp is mixed with water to form a pulp slurry of individual fibers in water known as stock or furnish.

As the stock moves to the machine, more water is added to make a thinner mixture which is more than 99 percent water. The cellulose fibers are then thoroughly separated in refiners before being formed into a web, or sheet, on the forming section of the creped wadding machine. When the sheet comes off the machine a few seconds later, it is 95 percent fiber and only 5 percent water. Typically, much of the water used in the process is recycled. Water not reused is treated to remove contaminants prior to discharge. Careful controls and monitoring ensure that the water leaving the mill meets or exceeds water quality standards.

A felt belt carries the sheet from the forming section to the drying section. In the drying section, the sheet is pressed onto the steam-heated drying cylinder and then scraped off the cylinder after it has been dried. The sheet is then wound into large rolls.

The large rolls are transferred to a rewinder, where two sheets of wadding (three sheets for Kleenex® Ultra Soft and Lotion Facial Tissue products) are plied together before being further processed by calender rollers for additional softness and smoothness. After being cut and rewound, the finished rolls are tested and transferred to storage, ready for converting into Kleenex® facial tissue.

In the converting department, numerous rolls are put on the multifolder, where in one continuous process, the tissue is interfolded, cut and put into Kleenex® tissue cartons which are inserted into shipping containers. The interfolding causes a fresh tissue to pop out of the box as each tissue is removed.

Throughout the manufacturing process, Kimberly-Clark continuously looks for ways to reduce the amount of energy used per unit of production. Each of the company's mills in the United States has energy conservation programs and receives technical support and advice from the corporate energy staff. Kimberly-Clark is also committed to the reduction of waste going to the landfill. Active waste reduction and recycling efforts are in place at each mill.

History

When was Kleenex® Facial Tissue invented?

Kleenex® facial tissue was first introduced in 1924, when a package of 100 sheets sold for 65 cents. Although it was originally marketed as a cold cream remover, people used the tissue many other ways, especially as a disposable handkerchief. In 1930, advertising was changed to reflect this usage, and today more people buy Kleenex® facial tissue than any other brand. Kleenex® facial tissue celebrated its 75th anniversary in 1999.

What are some innovations Kleenex® Brand Tissue has introduced to the facial tissue category?
  • 1924 - Kleenex® Brand invented the facial tissue category.
  • 1929 - Kleenex® Brand introduced the first POP-UP® cartons with a perforated opening.
  • 1929 - Kleenex® Brand introduced colored tissue.
  • 1930 - Kleenex® Brand introduced printed tissue.
  • 1932 - Kleenex® Brand introduced Pocket Pack tissue.
  • 1985 - Kleenex® Brand introduced BUNDLE PACK® Tissue for convenience.
  • 1990 - Kleenex® Brand introduced Ultra, the first three-ply tissue.

Environment

What types of trees are used to manufacture Kleenex® Facial Tissue?

Selected tree species, including spruce, fir, aspen, maple and eucalyptus contain thin wood fibers which contribute to the desirable characteristics of softness, absorbency and strength in Kleenex® tissue.

Where do we get our pulp?

High-quality Kleenex®tissue requires high-quality cellulose fibers. Pulp is purchased from a number of different sources. Approximately 10 percent of the pulp used is supplied by Kimberly-Clark's own pulp mills. Kimberly-Clark does not own any forestlands but requires that all fiber purchased for our pulp mills come from sustainably managed forests.

Select wood is either transported to the pulp mill in the form of chips from lumber processing or as logs. The logs are washed, debarked and cut into small, uniform chips. Individual cellulose fibers are separated by "cooking" the wood. The pulp is then processed for manufacture into the final product.